Return Policy


1. The Product arrived to me in damage condition. What to do with this?

Please take a photograph of the damaged product and send it to with your order no. We will inspect the photo and we will either replace the item with no cost or if the product is not available then we will reimburse it by issue of Coupon.

2. I don't like the product as much OR I have changed my mind OR I don't want to keep the product. What to do?

If unfortunately you decide not to keep the product, inform us via mail within 3 days of delivery and ship the product through courier to the following address. (Carefully pack the product to ensure the safety of the product)

3. Which are all the items are not returnable?

Inner wear due to Hygienic,

Electronic Circuit Board, Electric & Electronic Spares are factory tested. We are not accepting returns of the above items. 

Items selling through Promotional Sales, Clearance Sales are not returnable.

Meem Step and Shop, UAE Travel Services Building, 16/4, Hajee Sathar Complex, Kuruvikkaran Salai, Near Hotel Annapoorna Tower, Anna Nagar, Madurai-625 020. Ph. +91 95974 88820

e-mail :

Once we receive the product, we would inspect it and issue you a coupon code of the same value within 7 days of receiving your return. You can shop for that amount anytime in the future. However, Please note

  • This is not applicable to products bought during Promotional Sales. There is NO EXCHANGE NO REFUND policy for Promotional Sales.
  • If we receive the product damaged, NO reimbursement of any sort will be issued. Nor will the parcel/product shipped back to you again.
  • Lighters or Notebooks are not covered under Return Policy.